Frequently Asked Questions
We get a lot of enquiries about our products and whilst there are a wide variety of uses for them, often we find similar types of questions that re-occur.
Below, you can find some of the most common queries which should hopefully prove helpful. However, if you still have a question that’s specific to how you want to use our products you can still get in touch with us by email, phone or live chat.
If you place an order before 12pm on a weekday, we usually dispatch stock items on the same day, and it is put on a 48-72 hour palletised delivery service (excluding weekends). Charges Applicable.
The short answer is yes. We can provide you with a next day delivery service providing it is to a standard UK address and the order is placed before 12pm. Charges Applicable.
Yes, there is indeed.
18mm plywood backboards are fitted, as standard, on all our cabinets and enclosures.
Our standard range is not certified. But we can build to conform to DNO specifications and have done so in previous projects.
Yes, we can.
We have a wide range of vents from Light Pressed Aluminium to Heavy Duty Louvre Vents.
Just tell us what you need.
Yes, we offer a bespoke service with short lead times too!
We can either install an encapsulated piece of plywood, which keeps in line with the specification, or we can install a bonded sealed floor depending on the size and weight of the equipment you intend to put inside.
All of our standard range features an internal 100mm flange with pre-cut holes. We recommend using a M10/12 square headed bolt for fixing.
The Worcester Range (all variations)
It’s a pretty simple process, once you’ve unwrapped and inspected your kiosk, you will have already laid down a concrete base. So, we recommend using M10/12 square-headed bolts to fix through the pre-cut holes in the fork slots. We’ve produced a short video about this in the related section below – check it out!
The price advertised on the website is for the kiosk itself, including the windows and doors. Any enhancements, such as, electrical packages, heaters etc. are priced separately.
Lead time for our kiosks are currently at 4-5 weeks. If you choose to upgrade your kiosk with enhancements, this may change so it is worth checking in with us before placing your order.
In short, yes you can, The Worcester range is modular so you can adjust the location of the windows and doors when we send your plans for approval.
This depends on your site and circumstances; the majority of this range can be delivered on our trailer (towed by our van). If you have a forklift on site, this is recommended to use to offload and position your kiosk. If you have a larger model and have no means to offload, then we can provide the option of a hiab crane lorry delivery.
Not necessarily, our kiosks usually come ready assembled and wrapped up for their protection. However, if you have a particular location, that you’d like to position your kiosk and it is not an ideal space for a ready assembled model, then we can arrange a team to visit the site and install your kiosk from panels.
If you’re having an electrical package fitted, we ensure there is an input commando socket available for you to either use mains electrics or a generator.
The same applies to water, if you have items such as toilets, sinks and kitchens, we ensure the kiosk is plumbed in ready to use.
All we ask is if you could prepare the mains water line and waste output locations.
The Cheltenham Range
Yes, you can. We have four sizes to choose from and deliver quickly. We even include our electrical package, wall mounted heater and worktop as standard on rental kiosks.
Yes, we keep this range assembled and in stock, but please check with our team to ensure we have sufficient supply for your enquiry.
Unfortunately, not no. The Cheltenham range isn’t adaptable in terms of the windows and door configuration, as we glue them into the panels and frame. However, they are designed to work in a variety of sectors, so get in touch if you’d like a set of plans to view.
This is not possible on this range as the panels and frame are not suitable to take the additional weight from external materials such as shutters and canopies.